Introduction
The Southeastern Ohio QI Hub is a collaborative partnership among state, academic, and community organizations dedicated to improving diabetes care throughout the region. The initiative unites healthcare systems, clinicians, and community groups to drive meaningful and sustainable improvements in how care is delivered and experienced. Grounded in the rural Appalachian communities of Southeastern Ohio, the team prioritizes culturally tailored, community-informed strategies. By developing educational materials that are culturally relevant and reflect the realities of patients and providers, the QI Hub helps people see themselves in the work--enhancing engagement and increasing the likelihood of long-term success.
Our Team
Our Hub is comprised of healthcare providers, quality improvement experts, researchers, patient and community advocates, and a communications team.
Liz Beverly, PhD
Principal Investigator
Sarah Adkins, PharmD
Pharmacist, Clinical and Quality Improvement Lead
Lori Lammert, MA
Lead Project Manager, Quality Improvement Coach
Amber Healy, DO
Diabetologist, Subject Matter Expert
Hollie Goodell, RN
Primary Care Physician, Subject Matter Expert, Advisory
Karie Cook, BSN
Patient and Community Engagement Co-Lead
Stacy Wright, MSN, RN
Patient and Community Engagement Co-Lead
Carrie Love, MFA, MA
Filmmaker, Graphic Design, Provider & Community Education Co-Lead
Matt Love, MFA
Filmmaker, Provider & Community Education Co-Lead
Focus Areas
- Using the Model for Improvement as our quality improvement framework, the team has grounded its efforts by asking what we are trying to accomplish, how we will know a change is an improvement, and what changes we can test to drive progress. Through iterative Plan-Do-Study-Act (PDSA) cycles, we have focused on areas such as:
- Expanding access to continuous glucose monitors (CGMs)
- Improving access to diabetes education through in-person and online programs
- Supporting improvements in key measures to reduce complications from diabetes, such as diabetes eye exams and diabetes foot exams
- Addressing food insecurity through on-site pantries
- Screening for social needs to address health opportunities
- Using clinical pharmacists to support patients with high A1c levels
- Connections to community resources, including diabetes navigation and food prescription programs that connect patients to the food they need
