University of Toledo

University of Toledo Medical Campus

Introduction

The Regional Quality Improvement (QI) Hub at The University of Toledo College of Medicine and Life Sciences works in collaboration with Northwest Ohio's care providers and community members to create meaningful and lasting health improvements. Our focus is on providing people with tools and training necessary to achieve better health outcomes, such as sustained blood pressure control.

Our Team

Our Hub is made up of healthcare providers, quality improvement experts, researchers, patients, and community partners who all work together to make care better.

Dr. Lance Dworkin

UT QI Hub Lead

Dr. Linda Speer

UT QI Hub Lead

Dr. Kate Szymanski

Clinical Lead

Dr. Mani Askari

Clinical Lead

Diane McCarthy

Senior Project Director

William Barnett

Quality Improvement & Patient Safety Education Officer

Umeeksha Sharma

QI Coach

Victoria Webb

Patient and Family Advisory Council Coordinator

Quality Improvement

To find what works best, we partner with our clinics to provide monthly QI coaching and engage clinics in using the Plan-Do-Study-Act (PDSA) process. For instance, clinics test new procedures, like double-checking blood pressure or scheduling timely follow-up appointments. We analyze the outcomes of these tests, promote the most effective strategies, and support their implementation across our network of 18 partner clinics. Additionally, clinics upload specified data from the electronic health record and attend monthly webinars to discuss clinical best practices and share learnings with their peers.

By teaming with providers, patients, and community partners, the QI Hub is building stronger systems of care that lead to better health outcomes and healthier communities.

Focus Areas

Our current focus is on controlling hypertension. High blood pressure is one of the top causes of heart disease and stroke, and it often affects people who already face challenges getting the care they need. We also help clinics connect patients with important resources like transportation, healthy food, and safe housing, since these play a big role in health too.